Help Center
Frequently Asked Questions
Where are you located and how do I get there?
CBL Floor is now doing only in-home consultations with all of our customers. Please call our office to schedule your in-home consultation. +651-292-1011
Do you handle both indoor and outdoor flooring?
Yes! We provide flooring for whatever the project – from kitchens to porches. Visit our showroom or give us a call at +651-292-1011 to get started
Do you only sell carpet?
We carry all flooring including carpet, sheet vinyl, luxury vinyl planks and tiles, laminates, hardwoods (engineered and solids), commercial broadloom, modular carpet tiles, area rugs and ceramic tiles. For specific information on the products we carry, see our products section.
Do you sell commercial carpet?
Absolutely! In fact, we have one of the best commercial carpet showrooms in Minnesota. Check out the commercial flooring section of our website for more details and be sure to stop by CBL Floor for a firsthand look at the different options appropriate for your situation
I found this product at another store. Do you carry this product? Can you match the product?
Most likely, yes. We carry a large selection of floor coverings. Bring in a sample of the product you'd like us to match and we'll do our best!
How long will it be until I have my new flooring?
Scheduling availability varies, so please call us at +651-292-1011. It typically takes about 2 weeks to give us an appropriate window to order/receive your new flooring and schedule an installer. There are exceptions to this general rule of thumb, and we seek to be as accommodating as possible. Please give us a call to discuss your specific situation!
How far from the floor do I install base? Should the base be installed before or after the carpet is installed?
Base should be installed about 3/8″ above the floor. This allows the installer to tuck the new carpet under the base providing a nice finished look. The base should be installed before installing the new carpet, since this will allow for greater consistency.
How often should I have my carpet cleaned?
In most instances, every 2 years will be adequate. High traffic areas may require annual cleaning.
How to refinish a hardwood floor
Call someone who is qualified to do this. This is generally not a DIY project!
What are your store hours?
Monday: CLOSED Tuesday: CLOSED Wednesday: 11AM - 5PM Thursday: 11AM - 7:30PM Friday: 11AM - 4PM Saturday: 10AM - 3PM (2nd & 4th weekend only) Call +651-292-1011
What brands do you carry?
We carry a large selection of the most popular brands in a variety of floor coverings (carpet, vinyl, laminates, hardwood, cork, ceramic, area rugs, etc.). Please see our products section of our website for more specific details. Better yet, stop by our beautiful showroom to discuss your specific flooring needs with one of our professional Design
How much will it cost me to carpet my house?
This varies among our customers’ specific situations. A rough rule of thumb is around $30 per square yard (i.e. carpet, pad, and installation). If you stop by our showroom, we can give you a specific estimate!
How long does it take to install carpet?
This varies from one installation to the next and depends largely on the size of the installation crew. Most of our crews can install about 15 yards of carpet and pad per hour (on average). Stop by our showroom or call us at +651-292-1011 for a more personalized time estimate.
How far from the floor do I install base? Should the base be installed before or after the carpet is installed?
Base should be installed about 3/8″ above the floor. This allows the installer to tuck the new carpet under the base providing a nice finished look. The base should be installed before installing the new carpet, since this will allow for greater consistency.
How far do you travel outside of the metro area?
Most of our installations are within the St. Paul-Minneapolis Metro area, but we make several exceptions. We have installed carpet in all parts of Minnesota… and have even traveled out of state in certain circumstances. Please give us a call at +651-292-1011 so we can discuss the details of your specific situation!
Should carpets be re-stretched before or after cleaning?
This is largely a matter of preference. It may be preferable to have the re-stretch after the cleaning, since steam cleaning carpets does make the backing relax somewhat (i.e. occasionally creating temporary bubbles in the carpet that usually go away after the carpet dries).
What’s the best vacuum (brand/style)?
Carpet manufacturers recommend a good quality upright vacuum such as the “Hoover Saavy.” In general you tend to get what you pay for. Uprights are very popular, and tend to provide the best suction. Most people are satisfied with a mid-priced vacuum that has a good brush, i.e. “beater bar.” Having said this, there are advantages to canister vacuums… not to mention the convenience and functionality of a quality central vac system.
